The 3 Biggest Problems Wilmington CEOs Have With Most I.T. Firms
If you are a highly successful, results-oriented CEO who wants to focus your time, energy and money on growing your company, but find yourself constantly distracted and slowed down by chronic computer problems and incompetent I.T. support, then you probably don’t need us to tell you how frustrating that is.
Let us take away some of the hassle, so click the button below to schedule 2 free hours of support.
Our research shows that most successful Wilmington CEOs have 3 big problems when dealing with I.T. support companies. See if you agree…
Problem #1: You Have Constant Technical Problems.
Maybe you’ve experienced this yourself: you hire a so-called I.T. expert to support your computer network, but every time they “solve” a problem, two more crop up. Or the problem they were supposed to have solved keeps coming back again and again. Then, to add insult to injury, they don’t check their work, they keep charging you to come back and repair the same issues or they waste your time trying to explain why the problem is happening instead of just taking care of it.
Problem #2: They Don’t Understand How Critically Important Your Time Is.
If you’re like most busy executives we work with, you’re the most important player on the team, with multiple time-sensitive projects and critical deadlines that can NOT be missed, yet most computer guys don’t seem to understand this. When you call their office, you get voice mail. When they finally get around to calling you back, they waste your time with a million dumb questions and walk you through a number of mind-numbing tasks (like rebooting), wasting even MORE of your time while they try to get a clue. If they can’t fix your computer that way, then you have to wait around for them to show up, take it back to their office, fix it and bring it back – a process that could take days. Meanwhile, your blood pressure is going through the roof because you need to get back to work.
You shouldn’t have to tolerate this type of poor service. Our stance is that you shouldn’t be having those kinds of issues in the first place. Second, when you DO have a problem, it should be addressed IMMEDIATELY – not hours or days later.
Problem #3: Poor Communication And Service.
From arrogant technicians who talk over your head to zero communication on the status of your requests and projects, another BIG problem many business owners have with their I.T. person is poor communication skills. On top of that, they focus too much on technical details instead of understanding basic business concepts and simply getting the job done.
Imagine being able to just tell your consultant what you’re trying to achieve in your business and they make it happen - and provide REAL value by advising you on how to make those outcomes happen faster, cheaper and with less effort.
Free Emergency Support For Your Next Computer Crisis
As a prospective client, we’d like to give you 2 free hours of emergency I.T. support from one of our most talented technicians, absolutely free. Even if you aren’t ready to make a change from who you are using now, we can help you out in a bind when you can’t get your current I.T. person to respond fast enough.
There is no cost or obligation of any kind when you request your free support and you won’t be harassed by a high-pressure salesperson. This offer is simply our way of introducing our services to you. You have nothing to lose except the frustration of dealing with slow, incompetent I.T. support.
See What Our Customers Have To Say
25 Years of Unmatched IT Support
Earney IT continues to serve our dental practice as they have for over 15 years through constant technology changes. We depend on our systems always functioning and they make sure this happens. Their understanding of the dental profession is above anyone else’s. Whether coming out to help with an intraoral camera or helping us implement new technology, they make it happen. Earney IT has seen it all and solved it all. I can go on and on about our positive relationship, I will just have to tell you about it once you are sitting in one of our dental chairs!
Dr Jamie Salling
Partner Salling & Tate General Dentistry
Confidence from Day One
Working with Earney IT gives us piece of mind that we are in good hands! From challenges with our growing business or increased cyber security needs, Earney IT handles it all. We have been a client with Earney IT for 15 years, their responsiveness to any unplanned or urgent needs continue to keep our business running smoothly without downtime. If you are needing IT help and are just confused, I recommend meeting the team – they are great with explaining your needs to minimize future IT related risks and headaches without making you feel lost.
Ed George
Executive Director Wilmington Dermatology Center
Lightning-Fast Response, Extremely Efficient Work, Highly Skilled Technicians. You Will Not Regret it!
Earney IT is exceptional at delivering incredibly quick, lighting fast response times to critical IT related questions or issues that may arise. Earney IT’s technicians are efficient and well organized when onsite or on the phone. If you are interested in Earney IT’s services, DO IT, you will not regret it. They will support you and your business at a very high level, maintaining reliability and seamless service at all times.
Dr Warren Phillips
Owner Phillips Orthodontics
